If you do not book our packing services, it is very important that you have all of your miscellaneous household items packed in boxes and ready to be loaded onto the moving truck on the day of your move. All of you furniture pieces should be clear of any other items, so that they can be blanketed, wrapped and loaded promptly.

Even though we love animals at 120 Moving, live animals are not allowed on our trucks for their safety and due to liability conflicts. It is much safer and comfortable for your pet to be transported by another method.

It all begins with an idea. Maybe you want to launch a business. Maybe you want to turn a hobby into something more. Or maybe you have a creative project to share with the world. Whatever it is, the way you tell your story online can make all the difference.Due to the high demand of our moving services, it would be best for you to schedule your moving services as soon as possible. You can always reschedule the date according to our rescheduling/cancellation policy, but it’s important to reserve your place in our system, so that we can accurately allocate resources to accommodate.

120 Moving is licensed, insured and bonded for your protection and peace of mind. The safety of our customers is paramount and our movers are professionally trained experts. Our number one goal is to get your belongings to their destination and unloaded with zero damages, but in the event a situation arises you are protected when you move with 120 Moving.

Per our cancellation policy, you have up to 48 hours to cancel your move and receive a 100% refund of your deposit. You can cancel your move up to 24 hours before your scheduled move and receive a 50% refund. If you cancel within 24 hours before your scheduled move, you will not receive a refund of your deposit, but you can reschedule. There will be a $40 administrative fee for rescheduling within 24 hours of your move.

At 120 Moving we treat all of your items as if they are irreplaceable. Every piece of furniture is expertly wrapped with blankets and extra strength, high grade clear wrap to ensure that nothing is damaged in the moving process. We take every precaution to protect your items.

For ease, we utilize Square, Apple Pay, Cash, Cash App, Venmo, Stripe, Remedy, and Bank of America Merchant Pay. If you need to pay in cash, you will be required to pay the two hour minimum and service fee upon the arrival of your movers. Under certain circumstances you may be required to pay more up front when paying with cash. You will be informed of that amount upon booking your move.

We do not accept checks or money orders.

We can’t ensure that live plants will survive the moving process. In the enclosed box of the moving truck, temperatures can get very hot or cold depending on the season.

Aerosol cans, Ammunition, Explosives, Fertilizers, Flammable liquids and gases, Gardening chemicals, Liquid bleach, Loaded firearms, Paints, varnishes, paint thinners, Poisons Pool Chemicals, Propane tanks, Toxic substances

Yes, 120 Moving can move you cross country, to and from any point in the US – as seamlessly as we move people within the Dallas- Fort Worth Area, which is our base.

While weather can vary in Texas and generally can add few more obstacles to a move, our movers are trained & equipped to move in any kind of weather. So if the forecast is showing high heat or heavy rain on your move day, don’t worry, we’ll come prepared with hydration and plastic covers!

Deposits required to book a move are 25% of your total quote and is due at booking. The remainder of your invoice is due the day of your move once services are complete.